FAQ

Common questions.

Q.01

How is this different from ChatGPT or Claude?

Those are chat. You go to them. avalix is an agent. It triggers on events from your stack. A new lead lands in your CRM, the agent fires the routing workflow. Email arrives, the agent triages it. You don't open a chat to ask; the cascade fires automatically and brings you the draft to approve.

Q.02

What workflows come built in?

Workflows are selected and implemented around your business audit. Common examples include lead routing, inbox triage, booking, reminders, pipeline updates, document drafting, payment follow-up, and customer review requests.

Q.03

Can I add a custom workflow not in the library?

Yes. Every AI Employee is scoped around the workflows and integrations your business needs. Start with a free audit so we can map the systems, permissions, and desired outcome.

Q.04

What systems does the agent connect to?

An AI Employee can connect to Signal, SMS, email, calendar, CRM, Slack, Discord, Notion, Stripe, Google Drive, Airtable, and webhooks. Other systems can be scoped during your consultation.

Q.05

How do approvals work?

By default, the agent drafts and you approve before anything goes out the door. Sends, posts, payments, contracts. You can flip individual workflows to auto execute once you've watched them for a couple weeks and trust the pattern. Every action is logged either way.

Q.06

What happens when I cancel?

When you cancel, your subscription stays active until the end of the current billing period. You keep access to logs and exported workflow configs. The hosted agent is decommissioned then. Cancel any time from your account dashboard.

Q.07

What models does the agent run on?

Anthropic Claude (Opus, Sonnet, Haiku) for most workflows. Opus for the orchestrator brain, Sonnet for execution, Haiku for fast triage and routing. The right model gets selected per task automatically.

Q.08

Do you have an enterprise tier?

Yes, it's quote based, not menu selection. Multi seat rollouts, IAM bound deployments, custom integrations, on prem or VPC only. Send a brief via /enterprise and we come back with a scoping plan in one business day.

Question we missed?

Send a brief